For up-to-date information about COVID-19, visit or call the Community Support Hotline: (608) 373-6027.

Disabled & Paratransit Transportation

Press Enter to show all options, press Tab go to next option

Accessible Fixed Route Service

Individuals with disabilities and proper identification can ride regular JTS buses at half fare. All regular route JTS buses and Beloit-Janesville Express buses are accessible to persons with disabilities to include wheelchair users.  


Paratransit Service

What is Paratransit Service?

The City of Janesville offers Paratransit, or “demand-response”, service for qualifying individuals that are unable to use the Janesville Transit System due to their disability. JTS contracts with Rock CountyTransit for paratransit service and fully complies with the Americans with Disabilities Act. 

Paratransit Van 

Who is eligible for Paratransit Services?

Paratransit services are provided to individuals who, as a result of their disability, are unable to use the fixed route busy system. Individuals who believe they qualify for Paratransit Services due to their disability must apply by completing an application form to be certified as an eligible rider. For visitor eligibility, contact JTS at 755-3150.

How do I apply for Paratransit Services?

Individuals must complete and return an application to the Janesville Transit System to be considered for Paratransit Services. The application is available online or at the Janesville Transit System Office at the Transit Services Center. Eligibility is determined following review by the Paratransit Eligibility Committee.

There is no cost to the applicant for the initial card, however if the card is lost or stolen, a replacement card will be issued at a cost of $3.00.

Like to Share a Concern or Complaint?

If you would like to share a concern, compliment or complaint, please contact Rock County Transit at 608-757-5054 or JTS at 608-755-3150.

Need More Information?

For more information about Paratransit Services, including procedures for making a reservation; procedures for cancelling a scheduled trip reservation; or our No Show/Late Cancellation policy, please download the Paratransit Services Policy document or the Paratransit Services brochure.


Helpful Links


Free viewers are required for some of the attached documents.
They can be downloaded by clicking on the icons below.

Acrobat Reader Download Acrobat Reader Flash Player Download Flash Player Windows Media Player Download Windows Media Player Microsoft Silverlight Download Microsoft Silverlight Word Viewer Download Word Viewer Excel Viewer Download Excel Viewer PowerPoint Viewer Download PowerPoint Viewer