For up-to-date information about COVID-19, visit or call the Community Support Hotline: (608) 373-6027.

Ambulance Service (EMS)

Press Enter to show all options, press Tab go to next option

Emergency medical services are supervised by the Deputy Chief of EMS and Support Services, also with the support of the three Battalion Chiefs. Those assigned to emergency medical services are firefighters, but in addition, they are state certified paramedics and can provide advanced cardiac life support (ACLS).

There are approximately 7,600 requests for ambulance assistance each year. Designated emergency medical personnel and equipment are placed at all five fire stations. As with suppression, the city also contracts with the surrounding rural area so that the total area covered is approximately 108 square miles.

Emergency medical personnel also work with suppression personnel to routinely inspect local businesses and apartment buildings for fire hazards and safety violations.

In addition to certified paramedics, the emergency medical service also includes individuals trained as EMT's and in basic life support skills. These Firefighters can respond to medical emergencies when the Paramedics are already committed or if they arrive first at the scene. The Fire Department provides four ambulances staffed by Paramedics and one backup ambulance staffed by EMTs. 

Emergency medical personnel respond to requests for emergency medical aid, fire calls, rescue calls, or whenever their special skills are needed.