Accessibility

Print

We are dedicated to providing fully accessible bus services for all members of the disabled community.

Notice Under the Americans with Disabilities Act

In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 (ADA), the Janesville Transit System will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. Click here to view our Notice. For information on how to access services, obtain materials in accessible formats, request a reasonable accommodation, or file a complaint, contact Janesville Transit at 608-755-3150.

Accessible Services

Paratransit Services

If, as a result of a physical or mental impairment, you are unable to board, ride, or navigate an accessible fixed route bus without the assistance of another individual, you may be eligible for our complementary paratransit service.  To find out if you are eligible for complementary paratransit service for some or all of your trips, you will need to complete an application.  Learn about paratransit services here or download an application here.

Travel Training Available

Interested in riding Janesville Transit System but not sure how to go about it? Call the Rock County Mobility Manager (608-757-5408) and schedule your free travel training class today! Start your journey to travel independence by learning all you need to know to safely and confidently traverse the public transit landscape.

Half Fare Available

Individuals with disabilities are entitled to half fare on fixed route bus services. Learn about our fares here and our special identifications cards here. Please remember, you must be able to present proof of eligibility every time you ride.

Communication Assistance

The following communication assistance is available for all public meetings conducted by JTS:

  • Language interpreters
  • Sign-language interpreters
  • Assisted-listening devices
Please notify JTS of the communication assistance you require at least 72 hours in advance of the meeting you wish to attend by calling 608-755-3150.

Accessible Features

Accessible Buses

All JTS buses are accessible for mobility devices, such as wheelchairs, electric scooters, walkers, and individuals using crutches. JTS staff are trained to secure mobility devices.

Personal Attendants and Service Animals

Personal attendants, aides and trainers accompanying passengers who have a disability are permitted to ride for free. Service animals may accompany disabled passengers as well.

Respirators and Portable Oxygen

Passengers may board with a respirator or portable oxygen supply.

Stop Announcements

To assist all customers, especially those with visual and auditory impairments, drivers will announce transfer points, timing points, major destination points, and any stop requested by a disabled passenger.

Accessible Information

JTS' Regular Route guide may be seen here; large print guides are available on the buses and throughout the community.  For special requests call JTS at 608-755-3150.

JTS Accessible Facilities

JTS facilities, such as the downtown Transfer Center (123 S. River Street) and the Transit Services Center (101 Black Bridge Road), are accessible to individuals with disabilities and include ramps, accessible doorways, and restrooms.

Reasonable Modification

JTS makes every effort to ensure individuals with disabilities have access to, and benefits from, our services. In compliance with the Americans with Disabilities Act, and FTA requirements, we invite requests for reasonable modifications to customers with disabilities. Reasonable modifications include changes, exceptions or adjustments to our rules, policies, practices, and procedures to provide everyone with the opportunity to use JTS services. Download our Reasonable Modification Statement and Form for more information.

Free viewers are required for some of the attached documents.
They can be downloaded by clicking on the icons below.