During weather events with heavy rains or strong winds, trees, limbs, or other debris may fall into the street or adjacent right-of-way. When this occurs, the Operations Division will clear the storm debris up to the right-of-way line on private property.
To report limbs, downed trees, or debris blocking the street or sidewalk after a storm during normal business hours (Monday - Friday, 7 a.m. - 4 p.m.), please call the City Services Center at 755-3110.
During off hours, please report damage to the Police department via the non-emergency number at 757-2244.
For emergency situations where immediate police, fire, or medical response is needed, call 911.
Non-Storm Damage Related Tree Complaints
It is the responsibility of the adjacent property owner to maintain trees in the terrace on and private properties. For more information regarding tree and/or shrub maintenance requirements in the right-of-way or how to submit a complaint, please visit the Tree Trimming & Removal website.